Privacy Policy
Privacy Policy of MyVocal AI
Last Updated: 11/30/2022
MyVocal collects some personal data from its users.
Policy summary
Personal Data collected for the following purposes and using the following services:
Analytics
- Google Analytics
- Personal Data: Cookies; Usage Data
- Fullstory
- Personal Data: various types of Data as specified in the privacy policy of the service
Contacting the User
- Contact form
- Personal Data: address; company name; email address; first name; last name
- Mailing list or newsletter
- Personal Data: email address; first name; last name
Content commenting
- Comment system managed directly
- Personal Data: Cookies; email address; first name; last name; phone number; Usage Data; username; website
Data transfer outside the EU
- Data transfer abroad based on consent
- Personal Data: various types of Data
Displaying content from external platforms
- Google Fonts
- Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
User database management
- Intercom
- Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service
Full policy Types of Data collected
Among the types of Personal Data that MyVocal AI collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; company name; address; email address; various types of Data; username; website; phone number; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using MyVocal AI.
Unless specified otherwise, all Data requested by MyVocal AI is mandatory and failure to provide this Data may make it impossible for MyVocal AI to provide its services. In cases where MyVocalAI specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by MyVocal AI or by the owners of third-party services used by MyVocalAI serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through MyVocalAI and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of MyVocal AI (administration, sales, marketing, legal, system administration) or external parties (such as third- party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary. The updated list of these parties may be requested from the Owner at any time.
Place
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Place
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
The purposes of processing
he Data concerning the User is collected to allow MyVocal to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Data transfer outside the EU, Handling payments, Access to third-party accounts, Content commenting, Displaying content from external platforms, User database management, Advertising and Remarketing and behavioral targeting.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Analytics
The services contained in this section enable the MyVocal to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of MyVocalAI, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Fullstory (Fullstory)
Fullstory is a customer experience data app that captures all customer experience data in one powerful and easy-to-use platform. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy
Contacting the User Contact form (MyVocal AI)
By filling in the contact form with their Data , the User authorizes MyVocal AI to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data collected: address; company name; email address; first name; last name.
Content commenting
Content commenting services allow Users to make and publish their comments on the contents of MyVocal AI. Depending on the settings chosen by the Owner , Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments. If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.Comment system managed directly (MyVocal AI) MyVocal AI has its own internal content comment system.Personal Data collected:
Cookies; email address; first name; last name; phone number; Usage Data; username; website.
Comment system managed directly (MyVocal AI)
MyVocal AI has its own internal content comment system. Personal Data collected: Cookies; email address; first name; last name; phone number; Usage Data; username; website.
Data transfer outside the EU
The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below. Users can inquire with the Owner to learn which legal basis applies to which specific service.
Data transfer abroad based on consent (My VocalAI)
If this is the legal basis, Personal Data of Users shall be transferred from the EU to third countries only if the User has explicitly consented to such transfer, after having been informed of the possible risks due to the absence of an adequacy decision and appropriate safeguards. In such cases, the Owner shall inform Users appropriately and collect their explicit consent via MyVocal AI. Personal Data collected: various types of Data.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of MyVocalAI and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows MyVocalAI to incorporate content of this kind on its pages. Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy. Privacy Shield participant.
The rights of Users
Users may exercise certain rights regarding their Data processed by MyVocal.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data.
Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data.
Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification.
Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data.
Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed.
Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller.
Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint.
Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
